Most of your past customers would become repeat customers.
They just haven't heard from you.
Your past customers are scattered across your accounts software, your phone, and old job sheets. With no system pulling it together, the work that's due to come round again slips by unbooked - and that's real money walking out the door, month after month.
Trade Forge Network builds the customer database and follow-up systems that bring them back - built for any trade or service business whose customers have a reason to return.
It starts with one number: what your existing customer list is actually worth to you - and how to win it back.
You do good work. Customers are happy.
Then the next job takes over, and they slip through the cracks.
You know you should follow up - but there's always something more urgent.
There's no system reminding you, so it's out of sight and out of mind.
By the time you think about chasing them up, too much time has passed and it feels awkward to bother.
The problem isn't your work. It's not your prices.
It's that past customers need a reason to come back - and most of the time, nobody gives them one.
And when people do try to get on top of it, the usual answer is some heavy CRM - hours of setup, all your data moved across, another monthly bill - and it still never quite fits how they work. Sorting this out shouldn't be that complicated.
Find your number. Then build the system.
It starts with your Revenue Leak Report. On a 15-minute call, based on your own customer base, we work out how much repeat revenue you're missing - then show you where you're losing it and the first fixes to make. You walk away with the number and a clear plan to act on it. From there, how the system gets built is your call - anything from a manual setup to a fully connected system.
Revenue Leak Report
A 15-minute phone call and we'll work out how much repeat revenue you're missing - and at least three things to do about it.
- Your missed revenue figure - conservative to full potential
- At least three places you're losing repeat business
- At least three clear fixes to put money back in your pocket
- A quick, easy-to-understand PDF - delivered within 24 hours
Once you know your number - or if you already know you're ready - here's how we build and run the system. Pick the level that fits your business. The first three are yours to own outright - buy once, no monthly fees, no per-user charges, built bespoke to your business.
The fourth is for when you want more than a repeat-revenue system - your whole operation on one established platform. That's Tradify: a monthly subscription rather than something you own outright, but for a growing business it earns its place, and we handle the setup and get you a discounted start.
Manual Repeat Revenue Setup
A customer database and tracker built in Google Sheets, your past customers imported, and the message templates written for you - so you can see who's due and send the follow-up in a couple of clicks. Built for anyone who'd rather keep it hands-on and send the messages themselves.
One-off charge, no monthly fees, no per-user charges, built bespoke to your business.
Find out moreAutomated Repeat Revenue Setup
Everything in the Manual setup, but the follow-ups send themselves. Your tracker is wired to your own Gmail - keep your customers and jobs logged in it, and the reminders go out on their own by email (SMS available as an add-on). Repeat work gets chased even when you're flat out on the job.
One-off charge, no monthly fees, no per-user charges, built bespoke to your business.
Find out moreAutomated Full System Setup
The full customer journey, not just reminders - your Customer Operations & Retention System. Automated job pipeline, renewal reminders and review requests, all running through your own Gmail (SMS available as an add-on). Wins back repeat work and builds your reputation at the same time.
One-off charge, no monthly fees, no per-user charges, built bespoke to your business.
Find out moreTradify Job Management Setup
The all-in-one option - your whole business on one platform. We set up Tradify for your business - quoting, scheduling, job tracking, optional invoicing (all synced with Xero or QuickBooks) and automated renewal reminders, all connected. Set up through our referral to Tradify: a free trial plus 50% off your first 3 months.
Our one-off setup fee. Tradify's monthly per-user subscription is paid to them, not us.
Find out moreThe one thing that has to be true
Have you done work for customers who could come back? That's the starting point for all four levels above. Which level's right for you depends on where your business is now - how much you want automated, and how hands-off you want to be. If you've got a customer base worth reactivating, there's a version of this that works for you.
Self-serve tools built for your business.
Already know you're leaving repeat revenue on the table and want to tackle it yourself? Here's where to start.
Suitable for any business with repeat service potential - customisable to your business.
Built around the annual certificate cycle - boiler services, CP12s, repeat call-outs, and more.
Built around inspection schedules - EICRs, PAT testing, periodic renewals, and more.
Built around maintenance work - cylinder checks, servicing, drainage, and more.
Get a rough number
yourself, free.
The Repeat Revenue Calculator gives you a rough number in two minutes, based on a few inputs - no call, no purchase needed.
What it won't show you is where that revenue is leaking or how to win it back. That's what the Revenue Leak Report is for: we go through it properly with you on a call, then give you the full breakdown and at least three fixes to act on.
Free · No card needed
See what your customer list is really worth.
15 minutes of your time.
A clear number showing what you could be earning.
And a plan for what to do about it.
Got a question before you book? Chat with us on WhatsApp